| Red Flag | Opportunity | Multitask[ing] | Heads up | Out Source |
| Soup to nuts 24/7 | Customer Service | Cost | Portfolio | One Stop Shop |
| Raising the Bar | Conversation | BUZZWORD BINGO (free square) | Cutting Edge | Innovation / Innovated |
| High-Level | Value | Team Building | Reuse / Reusability | Go to market |
| Knowledge Base | Data Mining | Backward Compatible | Issues | Viral |
| Knowledge Transfer | Revisit | Customer Centric | Reach out | Prioritized |
| Circle Back | Brand[ing] | Off-line | Expectations | Intellectual Property |
| Advantage | Milestone | BUZZWORD BINGO (free square) | Deep dive | Back-end |
| Cutting Edge | Followup | Technologies | On Board | Functionality |
| Empower[ment] | Deploy | Retention | Facilitate | Front Lines |