| One to one | Buzz | Reactivation | Policy[ies] | Back to the drawing board |
| Off Site Meeting | Niche[s] | Agenda | Technologies | Customer Centric |
| Best of Breed | Moving/Going Forward | BUZZWORD BINGO (free square) | Facilitate | Soup to nuts 24/7 |
| Workshop | Success | Capacity | Followup | Reuse / Reusability |
| Think Outside the Box | Road map | Circle Back | Issues | Customer Oriented |
| Customer Service | Client Focus[ed] | Metrics | Measurement | Level Set |
| Brand[ing] | Workflow | Real-Time | Integration | Road map |
| No-Brainer | Challenge[s] | BUZZWORD BINGO (free square) | Herding Cats | Drink the Kool-Aid |
| Circle Back | Issues | Backward Compatible | 30,000 foot view | Facilitate |
| Goal[s] | Advantage | Touchpoints | Team Player | Out of the [Box | Loop] |