| Go Live | Reactivation | Fast Track | Compelling | Tasked |
| Core Competency / Core Competencies | Customer Service | Off-line | Legacy | Utilize |
| Facilitate | Popup | BUZZWORD BINGO (free square) | Value | Metadata |
| In a Nutshell | Solution(s) | Bandwidth | Strategic | Win-win |
| Total Cost of Ownership (TCO) | Heavy lifting | Dynamic | Advantage | Diversity |
| A-B Testing | Reconfigure | Secret sauce | Downsize | Up-Sell |
| Performance | Raising the Bar | Touchpoints | Drop the Ball | Agenda |
| Deliverable[s] | Service Oriented | BUZZWORD BINGO (free square) | Advantage | Phase |
| Sales Driven | Go Public | E-tailers | Customer Facing | Expectations |
| Business Opportunity | Gap Analysis | Empower[ment] | No-Brainer | Cross Sell |