| Customer Service | Top down | Automated | Competitive | Issues |
| Non-Traditional Management | Brain Storm / Mind Shower | Team Player | Basically | |
| Touchpoints | High-Level | BUZZWORD BINGO (free square) | Popup | Touch Base |
| Sustainable | Skill set(s) | Discovery | Restructuring | Buzz |
| Deep dive | Raising the Bar | Reach out | Up-Sell | Goal[s] |
| Brand[ing] | Viral | Portfolio | Up to speed | Sticky-ness |
| Agenda | Utilize | Reactivation | Sales Driven | Grow |
| Timeline(s) | Integration | BUZZWORD BINGO (free square) | Process | Prototype |
| Application Service Provider (ASP) | Discovery | Lean In | Team Player | Granular |
| Solution(s) | Guidance | Eyeballs | In a Nutshell | Control Group |