| Red Flag | Discovery | Road map | Level Set | Relevance |
| Laser-focused | Issues | Customer Service | Portal | Strategy |
| Opportunity | Mindset | BUZZWORD BINGO (free square) | Virtual / Virtualization | Metrics |
| Sticky-ness | Followup | Open Source | E-business | Game Plan |
| Total Quality [or] Quality Driven | Dynamic | One Stop Shop | Buzz | Re-engagement |
| Skill set(s) | In a Nutshell | Functionality | On The Same Page | Big Picture |
| Multitask[ing] | Bottom up | At the end of the day | Communication | Pipeline |
| Secret sauce | Team Building | BUZZWORD BINGO (free square) | Content Management | Non-Traditional Management |
| Mission Critical | One Stop Shop | Best Practice | Scope | Acquisition |
| Off the Shelf | Core Competency / Core Competencies | Out of the [Box | Loop] | Omnichannel / Cross Channel | Relevance |