| Solution(s) | Connectivity | Brand[ing] | Out of the [Box | Loop] | Action Item / Action It |
| Web 2.0 / 3.0 | Targeted | Customer Service | Personalization | Policy[ies] |
| Impact[ful] | End to end | BUZZWORD BINGO (free square) | Synergy / Synergies | Portfolio |
| Band-aid | Business Plan | Guidance | Restructuring | User Friendly |
| That being said / Having said that | Off Site Meeting | Project | Ownership | Deep dive |