| Key point | Core competencies | Social Media | Out of the loop | Tighten up |
| Practice | Bottom line | Value-added | Cascade | Knowledge base |
| Result-driven | Focus | CONFERENCE CALL BINGO (free square) | Master Plan | More than happy |
| Ballpark | Revisit | Income | Initiative | Technology |
| Virtualization | Feedback | Take that off-line | Please mute your phones | Rationale |
| Sequential or sequentially | Billable | 24/7 | Income | Benchmark |
| Asset | Bottom line | Tighten up | Rationale | Practice |
| More than happy | Understanding | CONFERENCE CALL BINGO (free square) | Focus | Executive team |
| Social Media | Leverage | Core competencies | Out of the box | Opportunity |
| Touch base | Technology | Input | Retention | Revenue |