| Take that off-line | Cloud Computing | Technology | Think outside the box | Strategy or Strategies |
| Leverage | Proactive | Vision | Master Plan | More than happy |
| Please mute your phones | Meaningful | CONFERENCE CALL BINGO (free square) | Game plan | Subject-Matter Expert (SME) |
| Result-driven | Knowledge base | Key point | Perspective | Feedback |
| Client focus(ed) | Social Media | High Level | Data points | Out of the box |
| Opportunity | Tighten up | Cascade | Value-added | High Level |
| Retention | Data points | Key point | Mindset | Social Media |
| Utilization | Life Cycle | CONFERENCE CALL BINGO (free square) | Technology | Fast track |
| Revisit | Think outside the box | Asset | Income | iPhone |
| Practice | Benchmark | Game plan | Understanding | Rationale |