| Mindset | Opportunity | Tighten up | Vision | Perspective |
| Take that off-line | Billable | Integration | Utilization | Subject-Matter Expert (SME) |
| Knowledge base | Proactive | CONFERENCE CALL BINGO (free square) | High Level | Sweet spot |
| Income | Retention | Feedback | Out of the box | Rationale |
| Ballpark | Cascade | Revisit | Value-added | Revenue |
| Strategy or Strategies | Sorry, I was on mute. | Asset | Out of the box | Think outside the box |
| Feedback | More than happy | Benchmark | At the end of the day | Retention |
| Take that off-line | Cloud Computing | CONFERENCE CALL BINGO (free square) | Life Cycle | Proactive |
| Client focus(ed) | Vision | Core competencies | Strategic fit | Meaningful |
| Master Plan | 24/7 | Knowledge base | Perspective | Initiative |