| Vision | Revisit | Key point | Executive team | Mindset |
| Knowledge base | Out of the box | Leverage | Cascade | Utilization |
| iPhone | Social Media | CONFERENCE CALL BINGO (free square) | 24/7 | Feedback |
| Core competencies | Synergy | Billable | Empower (or empowerment) | Initiative |
| Retention | Integration | Game plan | Proactive | Technology |
| Empower (or empowerment) | Subject-Matter Expert (SME) | Meaningful | Think outside the box | Data points |
| Sorry, I was on mute. | Input | Bottom line | Value-added | At the end of the day |
| Cloud Computing | Rationale | CONFERENCE CALL BINGO (free square) | Initiative | Asset |
| Life Cycle | Result-driven | Retention | Tighten up | Proactive |
| Utilization | Revisit | Practice | Please mute your phones | 24/7 |