| Value-added | Integration | Opportunity | Knowledge base | Touch base |
| Core competencies | Bottom line | Focus | Opportunity | Game plan |
| Income | Data points | CONFERENCE CALL BINGO (free square) | Subject-Matter Expert (SME) | Out of the loop |
| Feedback | Take that off-line | Sequential or sequentially | Proactive | iPhone |
| Key point | Please mute your phones | Client focus(ed) | Leverage | Retention |