| Utilization | Data points | Mindset | Bottom line | Opportunity |
| Virtualization | Social Media | Out of the box | Vision | Revenue |
| Billable | Empower (or empowerment) | CONFERENCE CALL BINGO (free square) | Strategic fit | Executive team |
| Strategy or Strategies | Life Cycle | Key point | Benchmark | Value-added |
| High Level | Knowledge base | Please mute your phones | Integration | Revisit |