| More than happy | Subject-Matter Expert (SME) | Rationale | Feedback | Take that off-line |
| Practice | Benchmark | Knowledge base | Opportunity | Strategic fit |
| Utilization | High Level | CONFERENCE CALL BINGO (free square) | Opportunity | Technology |
| Understanding | Out of the box | Meaningful | Fast track | Game plan |
| iPhone | Empower (or empowerment) | Think outside the box | Input | 24/7 |