| Proactive | Social Media | Input | Master Plan | Cloud Computing |
| Retention | Revisit | Empower (or empowerment) | Cascade | Life Cycle |
| Mindset | Data points | CONFERENCE CALL BINGO (free square) | Game plan | Think outside the box |
| Virtualization | Executive team | Win-win | Billable | Integration |
| Revenue | Initiative | Client focus(ed) | Key point | More than happy |
| Knowledge base | iPhone | Billable | Sorry, I was on mute. | Out of the loop |
| Rationale | Utilization | High Level | Initiative | Vision |
| Opportunity | Think outside the box | CONFERENCE CALL BINGO (free square) | Input | Feedback |
| At the end of the day | Benchmark | Focus | Life Cycle | Please mute your phones |
| Ballpark | Client focus(ed) | Leverage | Perspective | Master Plan |