| Technology | Please mute your phones | Iteration | Retention | 24/7 |
| Billable | Strategic fit | Client focus(ed) | At the end of the day | Focus |
| Social Media | Opportunity | CONFERENCE CALL BINGO (free square) | Integration | Master Plan |
| Cloud Computing | Cascade | Think outside the box | Opportunity | Virtualization |
| Data points | Proactive | Executive team | Value-added | iPhone |
| Mindset | Focus | More than happy | Initiative | Utilization |
| Knowledge base | Client focus(ed) | Out of the loop | Integration | Asset |
| Key point | Cascade | CONFERENCE CALL BINGO (free square) | Benchmark | Meaningful |
| Social Media | Opportunity | Game plan | Vision | At the end of the day |
| Proactive | Empower (or empowerment) | Tighten up | Technology | Subject-Matter Expert (SME) |