| More than happy | Touch base | Sorry, I was on mute. | Initiative | Billable |
| Technology | Asset | Cloud Computing | Social Media | Take that off-line |
| Opportunity | Mindset | CONFERENCE CALL BINGO (free square) | Input | Utilization |
| Retention | Key point | Practice | Think outside the box | Leverage |
| Focus | Game plan | Benchmark | Knowledge base | Meaningful |
| Core competencies | Think outside the box | Please mute your phones | Knowledge base | Life Cycle |
| Input | Understanding | At the end of the day | Meaningful | Initiative |
| Social Media | Integration | CONFERENCE CALL BINGO (free square) | Tighten up | Income |
| Focus | Virtualization | Proactive | Cascade | Touch base |
| Cloud Computing | Subject-Matter Expert (SME) | Key point | Win-win | Billable |