| Retention | Meaningful | Practice | Opportunity | Key point |
| Cascade | Proactive | Initiative | Win-win | Opportunity |
| Asset | Technology | CONFERENCE CALL BINGO (free square) | Strategic fit | Utilization |
| iPhone | Perspective | Rationale | Empower (or empowerment) | At the end of the day |
| Game plan | Client focus(ed) | Input | Think outside the box | Billable |
| Cloud Computing | Sweet spot | Key point | Knowledge base | Utilization |
| Feedback | Mindset | Game plan | Focus | Revisit |
| Strategic fit | Technology | CONFERENCE CALL BINGO (free square) | Input | Revenue |
| Income | Initiative | iPhone | Subject-Matter Expert (SME) | Rationale |
| Please mute your phones | Practice | Synergy | Understanding | Tighten up |