| More than happy | Opportunity | Billable | Data points | Income |
| Game plan | Input | Opportunity | At the end of the day | Out of the box |
| Technology | Utilization | CONFERENCE CALL BINGO (free square) | Practice | Strategic fit |
| Feedback | Integration | Life Cycle | Please mute your phones | Core competencies |
| Revenue | Sorry, I was on mute. | Virtualization | Cloud Computing | Retention |
| Feedback | Strategy or Strategies | Income | Focus | 24/7 |
| Revisit | Opportunity | Sorry, I was on mute. | Knowledge base | Empower (or empowerment) |
| Out of the loop | Understanding | CONFERENCE CALL BINGO (free square) | Game plan | Executive team |
| Subject-Matter Expert (SME) | Benchmark | Utilization | High Level | Life Cycle |
| Social Media | Opportunity | iPhone | Think outside the box | Integration |