| Key point | Knowledge base | Focus | Strategic fit | Virtualization |
| Vision | Synergy | Sequential or sequentially | Result-driven | Think outside the box |
| 24/7 | Touch base | CONFERENCE CALL BINGO (free square) | Value-added | Opportunity |
| Empower (or empowerment) | Utilization | Game plan | Sweet spot | Feedback |
| Iteration | Integration | Initiative | Client focus(ed) | Win-win |
| Life Cycle | Opportunity | Proactive | Cascade | Win-win |
| Feedback | Iteration | Retention | Out of the box | Result-driven |
| Revisit | Synergy | CONFERENCE CALL BINGO (free square) | Strategy or Strategies | Strategic fit |
| Sweet spot | Cloud Computing | Out of the loop | Game plan | Social Media |
| Focus | At the end of the day | Client focus(ed) | Core competencies | Think outside the box |