| Rationale | Virtualization | Social Media | Strategy or Strategies | Input |
| Fast track | Subject-Matter Expert (SME) | Feedback | Think outside the box | Tighten up |
| Take that off-line | Game plan | CONFERENCE CALL BINGO (free square) | Proactive | Iteration |
| Vision | Life Cycle | Revisit | Meaningful | Executive team |
| Billable | Out of the box | Utilization | Benchmark | Sweet spot |
| Income | Client focus(ed) | Meaningful | Opportunity | Subject-Matter Expert (SME) |
| Sorry, I was on mute. | Knowledge base | Opportunity | Executive team | Retention |
| Think outside the box | Strategy or Strategies | CONFERENCE CALL BINGO (free square) | Tighten up | Fast track |
| Synergy | Technology | 24/7 | Empower (or empowerment) | Game plan |
| Revenue | Data points | Benchmark | More than happy | Please mute your phones |