| Asshole | Put you thru | Account Manager | Ask to Apply | Display |
| Extension | Available | Zip Code | OveRx | authorized dealer |
| not our brand | Please Hold | CUSTOMER SERVICE TEAM BINGO (free square) | Re-work | Notes |
| Call List | Consumer | Inactive | Incentive | Territory |
| Lenses | Sizing Guide | Replacement | Practice | Dave Dean |
| Coffee | Phone Number | Re-work | Low Vision | authorized dealer |
| Catalogs | Monthly | Sales Rep | Dealer Locator | Replacement |
| Lenses | Dave Dean | CUSTOMER SERVICE TEAM BINGO (free square) | Account Manager | l-u-i-s |
| Zip Code | Out of Stock | Broken Prong | Expired | welcome call |
| only black frames | Template | Put you thru | Incentive | Display |