Conflict Resolution / De-escalation
Situational Leadership
Command Presence
Post Orders
Two-way Radio
Uniform
Vehicle Patrol
Internal / External Communication
Power to Arrest
3-Cs approach (Clear, Concise and Complete)
Use of Force
[Security Officer’s] Authority
FREE SQUARE
Probable Cause
Factual / Fact Based Reports
Personal Protective Measure(s)
Stop / Halt / Wait a minute
Citizen’s Arrest
Witness [or] Victim Statement
Flashlight
“If it’s not written down, then it didn’t happen.”
Assault [and Battery]
Officer Safety
Direction of Travel
Monitoring the [place/item]
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