| Use of Force | Conflict Resolution / De-escalation | [Security Officer’s] Authority | Situational Leadership | Arrest and Detain |
| 3-Cs approach (Clear, Concise and Complete) | Private Property | Deposition | Uniform | 5-Ws (Who, What, Where, When, Why, and How) |
| All Clear / Nothing to Report | Witness [or] Victim Statement | SECURITY OFFICERS TERMINOLOGY BINGO (free square) | Factual / Fact Based Reports | Burglary |
| Alert[ness] | Interview | Probable Cause | Officer Safety | Citizen’s Arrest |
| Felony crime | Daily Activity Report (DAR) | Direction of Travel | Call the Police | Incident [Report] |
| Power to Arrest | [Security Officer’s] Authority | Burglary | Counter-Terrorism | 3-Cs approach (Clear, Concise and Complete) |
| Situational Awareness | Citizen’s Arrest | Observe & Report | Two-way Radio | Trespassing |
| Guard Card | Command Presence | SECURITY OFFICERS TERMINOLOGY BINGO (free square) | All Clear / Nothing to Report | Incident [Report] |
| Use of Force | Courtesy Patrol | Witness [or] Victim Statement | Assault [and Battery] | Flashlight |
| Probable Cause | “If it’s not written down, then it didn’t happen.” | Officer Safety | Exterior / Perimeter Patrol | Daily Activity Report (DAR) |