Observe & Report
Guard Card
Private Property
Use of Force
Direction of Travel
Exterior / Perimeter Patrol
[Security Officer’s] Authority
Factual / Fact Based Reports
Daily Activity Report (DAR)
Trespassing
Misdemeanor crime
Call the Police
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(5 Steps of) Loss Prevention
Uniform
Officer Safety
Situational Leadership
Power to Arrest
Stop / Halt / Wait a minute
“If it’s not written down, then it didn’t happen.”
Keep It Simply Stupid (KISS) method
Flashlight
3-Cs approach (Clear, Concise and Complete)
Probable Cause
Internal / External Communication
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