| Observe & Report | Uniform | Patrol Pattern(s) | “If it’s not written down, then it didn’t happen.” | Call the Police |
| Stop / Halt / Wait a minute | Misdemeanor crime | Courtesy Patrol | Vehicle Patrol | Command Presence |
| 3-Cs approach (Clear, Concise and Complete) | Situational Leadership | SECURITY OFFICERS TERMINOLOGY BINGO (free square) | Post Orders | Witness [or] Victim Statement |
| 5-Ws (Who, What, Where, When, Why, and How) | [Security Officer’s] Authority | Probable Cause | Exterior / Perimeter Patrol | Interview |
| Factual / Fact Based Reports | Alert[ness] | Guard Card | Power to Arrest | Conflict Resolution / De-escalation |